{"start":0,"count":1,"data":[{"publicDescription":"<p><span style=\"font-size: 14.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><strong><span style=\"\"><span style=\"color: rgb(31,73,125);\">Engagement Program Specialist – On-Site</span></span></strong></span></span><br>\n<br>\n<span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><strong><span style=\"\"><span style=\"color: rgb(31,73,125);\">Overview</span></span></strong></span><br>\n<span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">This is not a support role; it is a unique blend of project management, program management, and world class customer-driven event management. You will work both independently and in teams; wholly accountable for delivering results and driving process improvement, while operating at the intersection of AI innovation, executive program delivery, and world-class stakeholder coordination. If you show up every day ready to lead, learn, adapt and deliver while also helping make the person next to you better — this is your role.</span></span><br>\n<br>\n<span style=\"font-family: Calibri , sans-serif;\"><strong><span style=\"\"><span style=\"color: rgb(31,73,125);\">What You’ll Do</span></span></strong></span></span></p>\n\n<ul>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Planning and Logistical Support: Manage engagement planning tasks to ensure guests have a seamless experience throughout their engagement.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Provide scheduling and logistical support for all on-site and virtual engagements.  </span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Engage account team in engagement qualification and onboarding call to ensure team responsibilities are understood and agreed to. </span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Manage shared inboxes, calendars, and tasks through the engagement booking tool.  </span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Provide account teams with information and answer questions related to logistics and the booking tool. </span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Coordinate engagement support with internal vendor teams (catering, tech, concierge support, among others).  </span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Manage engagement fees and assist with billing as needed.   </span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Ensure attendees are registered in accordance with policies and identify/verify specific dietary needs.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Manage all logistical communication to respective event owners.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Participate in welcoming activities with customers.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Track, calculate and maintain role-specific metrics.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Content Understanding: Develop deep understanding and leverage that topic understanding to procure the appropriate speakers for the best impact.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Advise: Consult and recommend speakers for sessions leveraging understanding of the need and speaker network.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Procure: Source the best speaker to ensure a positive customer outcome leveraging speaker guidance, engagement objectives, understanding speaker strengths to match session goals, setting appropriate expectations with account teams /speakers, and assessment of risk with built in contingency plans through side-by-side sessions and/or collaborating with the team on options.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Partner: By identifying and understanding the needs of all stakeholders, be the Proof of Concept (POC) for speaker and engagement needs that arise throughout the engagement through consistent communications across teams, actioning urgent and time-sensitive changes such as, but not limited to, last-minute speaker cancellations or agenda changes.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Support: Post engagement follow-up with account teams and key stakeholders ensures that we learn, grow, and provide next best actions based on feedback. Leveraging survey feedback and other insights, connect with team members regarding value added activities and learnings. In addition, provide guidance on accessing resources like tour information, content, and evaluation reports.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Escalations: An escalation happens when there is no aligned speaker at the T-3 week mark from the engagement start date. Flag escalations for aligned escalation topics and utilize expertise, relationships, and problem solving to secure a speaker or experience.  </span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Review Open Sessions: Daily/weekly verify the type of support needed and identify and flag risks and work on contingency plans to meet briefing objectives. Participate in weekly meetings that review open sessions and collaborate on trends.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Gather Knowledge: Leverage speaker guidance for insight into customer and account team goals ensuring we are leveraging the right session and performing outreach to the right speakers. Use relationships with speakers for recommendations when the desired session needs are outside of their specialty.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Direct Outreach: Leverage defined speaker pools, personal network (developed over time), topic owners, LinkedIn to support speaker procurement needs. Through direct outreach, work with speakers for their support and identify and remove any blockers that may prevent their participation. Ensure speakers have the information needed to make an informed decision for their valued participation.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Ensure rapid responses to all email and phone requests.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Act as escalation point on the day(s) of the briefing for all speaker related briefing issues (speakers may cancel a session due to sickness, other engagements, etc. and an attempt to secure a new speaker must be initiated).</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Monitor engagements while in progress to support any needs that may occur on the day of the briefing.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Track speaker community health, specifically for escalation topics, and advice of any known changes that occur and impact the procurement of speakers.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Comply with, understand and processes and policies.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Maintain role specific documentation (in the Role Playbook document).</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Monitor and adhere to role specific metrics and KPI’s.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Complete other work items relevant to the role that are not defined in this overview.</span></span></span>\n</ul>\n<span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><strong><span style=\"\"><span style=\"color: rgb(31,73,125);\">What You’ll Have</span></span></strong></span></span>\n\n<ul>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Excellent Communication Skills.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Experience in project and program management methodology and techniques.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Ability to take leadership and stakeholder management skills.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Strong time management and prioritization skills.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Experience in project planning.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Creativity and leadership skills through influence.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Strong verbal and written communication skills.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Problem solving.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Adaptability.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Ability to work autonomously and take initiative.</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><strong><span style=\"\">Proficient</span></strong><span style=\"\">: Microsoft suite (Office, Outlook, Excel (Pivot tables, etc), PowerPoint).</span></span></span>\n\t<li style=\"margin: 0.0in 0.0in 10.0pt;\"><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Ability to work onsite.</span></span></span>\n</ul>\n\n<p><span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Prime 8 is a highly respected, woman-owned management consulting firm. We use innovative and outcome-driven approaches to deliver solutions that create lasting results, even after we're gone. The deep expertise of our talented consultants help companies turn ideas into action, implement organizational change, and get products to market quickly using modern practices and technologies. The Prime 8 family of consultants stands out from the crowd. As a group of high-achievers, we hold each other accountable for exceptional work that is built on integrity, honesty, and excellence. We do what we say and finish what we start. Together, we make an impact, have fun and do better for each other and for our customers.</span></span><br>\n<br>\n<span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Compensation: Prime 8 uses different pay ranges based on level of position, relevant experience and specific candidate location. The pay range for this role is between $30-35 per hour (based on full time employment), plus employee benefits. </span></span><br>\n<span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Employee Benefits: Prime 8 o</span><span style=\"\">?</span><span style=\"\">ers a rich package of</span> <span style=\"\">excellent Medical, Dental (including orthodontic) and Vision insurance (for employees and their families) for eligible employees. Prime 8 offers Paid Holidays and Paid Time Off, a 401K Plan, company paid Group Life, STD, LTD,</span> <span style=\"\">and employee paid Life Insurance and Long Term Disability options. Prime 8 offers a great referral bonus program for our employees as well. </span></span><br>\n<span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Check out our </span><a href=\"https://www.prime8consulting.com/careers#c-prime-8-perks\" style=\"color: rgb(5,99,193);text-decoration: underline;\"><span style=\"\">additional employee benefits</span></a><span style=\"\">! </span></span><br>\n<span style=\"font-family: Calibri , sans-serif;\"><em><span style=\"background-color: white;\"><span style=\"\"><span style=\"color: black;\">Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prime 8 Consulting, we are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your background/experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the candidate we are looking for, whether for this role or other roles we have in the future.</span></span></span></em></span></span><br>\n<br>\n<span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><strong><span style=\"\">Prime 8 is committed to keeping our candidates safe.</span></strong></span></span><br>\n<span style=\"font-size: 12.0px;\"><span style=\"font-family: Calibri , sans-serif;\"><span style=\"\">Due to increased phishing and scam attempts within the job market, we have developed this guide to help you stay informed and detect potential threats:  </span><a href=\"https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.prime8consulting.com%2Fprotecting-yourself-and-your-data-against-cyberattacks&data=05%7C01%7Cmichelleh%40prime8consulting.com%7C7676be789c524f2b05ec08db4426dda9%7Ce661c0ceb69e41948fd9ab3d03605940%7C0%7C0%7C638178705950802968%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C7000%7C%7C%7C&sdata=z6EunlDM6cqfvPqBQcbw2mbhPzhKirmZFxPJ71rmnuM%3D&reserved=0\" style=\"color: rgb(5,99,193);text-decoration: underline;\"><span style=\"\">Protect Yourself Against Phishing</span></a></span></span></p>\n","id":3977,"title":"Engagement Program Specialist - Onsite"}]}